Cvoice question 61

Refer to the exhibit.

telephony-service
no auto-reg-ephone
max-ephones 2
max- dn 10
ip source-address 10.3.130.1 port 2000
max-conferences 8 gain -6
moh music-on-hold.au
multicast moh 239.1.1.1 port 2000
transfer-system full-consult
create cnf-files version-stamp Jan 01 2002 00:00:00
!
!
ephone-dn 1 dual-line
number 5001
!
ephone-dn 5
number 5000
park-slot timeout 10 limit 3 notify 5001
!
!
ephone 1
mac-address 0014.1CBC.E179
button 1:1

The configuration for Call Park has been performed by a colleague before going on vacation. Users are complaining that the Call Park softkey does not appear on their phones. What can rectify this issue?

A. The park-slot number ephone-dn 5 needs to be added as a line to one of the ephone 1 buttons.
B. The phones need to be restarted.
C. The park-slot number should be outside the range of 5XXX numbers.
D. The call-park command enable needs to be added under telephony-service.



Answer: B

Explanation

The park softkey is displayed on your phone only if you have created at least one park slot for your Cisco CME system. When you press the park softkey, the call is transferred to a park slot that has the number that most closely matches the extension number you used to answer the call. So if you are using extension 5001 and you park a call from that extension, the call is parked in a park slot with a number ending in 001 if available. For example, if you create park slots with numbers 6000, 6001, 6002, and 6003, a call parked from extension 5001 uses park slot 6001 if possible. If no park slot with a matching number is available, any available park slot is used.

When you park a call, the park-slot number selected is displayed on your IP phone's display. To retrieve a parked call, simply press the pickup softkey followed by the park-slot number. To retrieve the last call parked by your phone (or notified to your phone), simply press the pickup softkey followed by the star (*) key on the phone's keypad.

In short, the command park-slot timeout 10 limit 3 notify 5001 will create a park slot instance with number 5001. It sets the reminder interval to 10 seconds and configures 3 as the maximum number of reminders. As soon as the maximum number of reminders has been sent (after 3 * 10 = 30 seconds), the call in the park slot is disconnected. Each time the reminder interval is reached, a reminder notification is sent to all IP phones with extension 5001.

After you have created your first park slot within your Cisco CME system, you need to reset or restart your IP phone(s) before the park softkey becomes visible on the phone.